Terms

Terms & Conditions:

Order by model number and indicate the capacity required
Capacities may be mixed for the purpose of obtaining the maximum quantity price discount
Consult factory for customized load cells. Terms are net 30 days from the date of invoice
A 1.5% per month charge will be assessed on past due accounts
Prices are F.O.B. Riverside, California
Prices subject to change without notice
Technical Data and specifications are subject to change without notice
20% restocking fee on authorized returns
Returns are subject to evaluation and approval by management
Orders for non-standard items are non-cancellable
Non-standard products are made to order and carry our standard warranty but are not returnable for credit

Repairs & Returns:

Regarding all load cells returned for repair, the customer will have one of the following options:

Repair for nominal charge
Return “As Is” to customer, with handling and shipping charge
Scrap at factory – no charge

Limited Warranty:

ARTECH warrants that its products are defect-free and suitable for the purpose intended. If one of our load cells is found to be defective by our inspection due to workmanship or material within two years from the date of shipment, we will repair or replace the load cell at our expense. All other products will carry a one-year warranty. Warranty on a repaired load cell only covers the repair, not the remainder of cell. Warranty on a repair is one year.

For warranty or repair service please obtain a return authorization number from us. Return the product prepaid with a description of the problem. We will respond promptly with the results of our inspection.

The warranty shall not apply to any Artech product that has been:

Repaired or modified by anyone other than Artech;
Installed improperly which led to the damage of the load cell; or
Mishandled, abused, or in the judgment of Artech, been exposed to an environmental for which the product was not designed

LET US KNOW WHAT YOU NEED… WE LISTEN!

OUR MISSION STATEMENT

ARTECH is dedicated to maintaining adequate inventories of its Load Cells to provide the best service in the industry. Custom service such as matched load cell outputs, special threading and custom calibrations are available on an optional basis at an extra cost.